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Your Orange voicemail service is supplied
free of charge with your Mobile phone subscription.
It is also known as Orange Answer Phone.
Both Prepaid and Postpaid subscriptions receive this
service automatically.
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Welcome to Mailboxcall
Choose the greeting you want and call the order hotline
Call 09077 875 775
Calls cost £1.50p
per minute
Message preview line
Listen to any of the greetings before you order,
Call 09070 153 414
calls cost £1 per
minute
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Your voicemail service must
be activated in order to receive your new Voicemail
Greeting.
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If your Orange answer phone
is currently deactivated call Orange Customer services
150 from your mobile and request reactivation. Or
call 451 if you are a Just Talk customer.
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Your voicemail pincode.
When you listen to your voicemail messages you can dial
123 from your handset.
Normally you do not need to enter your voicemail pincode,
as the network will recognise your mobile phone and
give you direct access to your messages.
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You require a voicemail
pincode
When you use a normal fixed line to retrieve your
Voicemail messages as the network cannot not give you
direct access. Instead you will be requested to enter
a valid pincode.
This pincode prevents unauthorised access to your Voicemail
messages.
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How do I know what my voicemail pincode is ?
If you have never used or changed your voicemail pincode
it will be set to the default 1111.
IMPORTANT: You must change the default pincode
1111 to a different pincode otherwise your Voicemail
Greeting will not be transferred.
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How do I change my Orange voicemail pincode.
To change your voicemail pincode (also called 'pin
number')
Just follow these simple instructions.
Just dial 123 from you mobile.
After any messages in your mailbox you will be hear
"main menu"
Select 3 to change your personal options
Select 2 to change your pin number
Then enter your new voicemail pincode followed by
the # key.
When your new number is repeated to you press 1 to
confirm.
You can use your new pincode to transfer your new
Voicemail Greeting.
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Why do I need a voicemail pincode ?
When you use a normal fixed line to retrieve your
voicemail messages the network will not give you direct
access. Instead you will be requested to enter a valid
pincode.
This pincode prevents unauthorised access to your
Voicemail messages.
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PLEASE NOTE: If you enter the incorrect pincode 3
times the Voicemail Service will be temporarily blocked
until you activate it again by calling Orange Customer
services 150 from your mobile and request reactivation.
Or call 451 if you are a Just Talk customer.
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Voicemail Greetings will not function
if you have your calls answered by Orange Messenger.
As your calls are answered by a live operator.
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